Royal Air Maroc recently obtained Cargo iQ certification by the quality management standards of the air cargo transport industry.
With this distinction, the Moroccan national company based at Casablanca-Mohammed V airport joins “the world’s major air carriers, major players in the supply chain (including freight forwarders) and preeminent IT solution providers at the global level” and becomes the first African company to obtain this prestigious certification.
Valid for 3 years following a rigorous audit conducted by the SGS certification body, this renewable certification follows Royal Air Maroc’s membership of the Cargo iQ community in 2019.
This audit aims to verify the compliance of members’ operations based on a master operational plan (MOP) which is essentially focused on standardizing processes and improving transparency by interfacing the exchange of data relating to shipments between the parties stakeholders for accurate planning and proactive monitoring.
Founded in 1997 by major airlines and freight forwarders within IATA, the Cargo iQ interest group aims to create and implement quality standards for the freight and supply chain industry worldwide.
The group now has more than 60 members from across the supply chain including airlines, freight forwarders, ground handling agents, IT solution providers, trucking services, and, more recently, SME freight forwarders.
In addition to this prestigious certification “which testifies to the tangible progress made in air cargo” by the Oneworld alliance company, RAM also won two additional stars in the “Corporate Social Responsibility” and “Spirit of Innovation” as part of this certification.