Kenya’s national carrier, Kenya Airways (KQ), has partnered with Lufthansa Systems to implement the innovative codeshare management solution, SchedConnect. This collaboration is set to revolutionize the management of partner flight schedules for KQ, offering passengers a more seamless travel experience.
As a member of the SkyTeam Alliance, Kenya Airways operates as a fully integrated network carrier with an extensive network of codeshare partners both within and outside the global alliance. This strategic move towards adopting SchedConnect reflects KQ’s commitment to providing its customers with real-time, accurate connecting flights, ultimately reducing scheduling errors and improving the overall passenger experience.
SchedConnect empowers Kenya Airways to manage and update its flight schedule effortlessly, even in the face of high volumes of changes and a vast number of partnerships. This centralized solution provides a repository for flight data and schedules, ensuring that customer and codeshare partner schedules are updated in real time. The benefits are far-reaching, from minimizing schedule misconnections to offering improved pricing accuracy. By reducing errors, the airline can focus on enhancing its partner connections and delivering a superior travel experience.
Martin Gitonga, Head of Network and Alliances at Kenya Airways, expressed his enthusiasm about this partnership: “We are delighted to strengthen our partnership with Lufthansa Systems as we continually seek to innovate and improve the customer experience for all our guests. Having relied on NetLine Sched and NetLine Plan for close to sixteen years, we trust the quality of their solutions and look forward to faster integration of new codeshare partners without errors as we seek to deliver the best connections with our partners and customers.”
Lufthansa Systems has been a trusted partner of Kenya Airways since 2007, with the airline already benefiting from the Lufthansa Systems Netline Suite for Planning and Scheduling. With NetLine/Plan, airlines can maximize the profitability of their route network while balancing commercial realities and operational constraints. NetLine/Sched enables the airline to measure the best commercial timings for flights with the optimum aircraft utilization while considering market condition changes and maintaining operational integrity. SchedConnect on the other hand delivers efficient and automated code share management by saving significant time in daily tasks and identifying ideal and potential codeshare connections.
Marco Cesa, Senior Vice President Regional Management Europe, Middle East, and Africa at Lufthansa Systems, commented, “We look forward to continuing to work alongside our valued customer, Kenya Airways. We are pleased to support them with our reliable and experienced codeshare management solution that is specifically designed to meet the needs of airlines operating in codeshare partnerships, such as SkyTeam alliance members.”