Kenya Airways seeks to maximize revenue opportunities by partnering with India-based IT and business solution company, Cargo Flash Infotech solutions in replacing KQ’S manifold of operations and management systems that were either having limited connectivity options or systems working in silos, that resulted to restricted information sharing due to the systems’ limitations.
Cargo Flash will provide its single, next-generation ‘nGen’ system that includes Cargo Reservations (RES) System, Cargo Revenue Accounting (CRA) System, Cargo Handling and Warehouse Management, ULD Management Solution, and Customer Portal to help manage the airline’s numerous operations and management systems.
Additionally, the new and additional systems included as a part of this single ‘nGen’ system are Mail Booking and Handling System, E-commerce (Door-to-Door) System, Target Planning System, in addition to Complaint and Claim Management System to enhance customer experience.
The web-based solutions will further bolster the airline’s scope to reap a seamless, error-free and spontaneous management, accumulating several processes under one roof.
“Not only will Cargo Flash’s next-generation systems automate documentation and other cargo management processes but will also streamline Kenya Airway’s operational requirements along with boosting their efficiency and increasing revenue,” said Gautam Mandal, director – products, Cargo Flash Infotech.
“We are pleased to have joined hands with Kenya Airways and deliver such an integrated solution to tackle the crucial concerns of cargo operation and administration,” he further added.
Both Cargo Flash and Kenya Airways further see several big opportunities by coming together to discover the advanced-level experience with the new-age technology system in the cargo aviation industry.
This comes a week after its regional competitor Ethiopian Airlines renewed its longstanding partnership with Texas-based Sabre Corporation – a leading software and technology provider for the global travel industry in which airlines, agencies and hoteliers rely on.
Sabresonic solutions will provide Ethiopian with a competitive advantage by providing intelligent recommendations based on market demand and competition as well as help provide the airline’s passenger experience through providing intelligent real-time insights to help make more informed business some solutions.
By Victor Shalton Odhiambo
